Are you motivated, customer-focused, and looking to build a rewarding career in the automotive industry?

Palladino Honda is growing, and we are looking for energetic and professional individuals to join our Sales Team!

Whether you have previous automotive experience or are looking to start a new career path, we provide training, mentorship, and ongoing development opportunities to support your success.

What You’ll Do:
🚘 Assist customers with purchasing or leasing vehicles
💬 Build strong customer relationships and deliver an exceptional customer experience
📚 Develop product knowledge and brand expertise
🤝 Work collaboratively with Sales Managers, Financial Services, and Service teams
📈 Participate in ongoing training and professional development opportunities

What We Offer:
Competitive compensation structure including salary and commission opportunities
Comprehensive benefits package for eligible full-time employees
Professional development and training opportunities
Employee purchase program
Employee & Family Assistance Program
Corporate discounts and employee perks
Supportive and team-oriented work environment

What We’re Looking For:
Positive attitude and strong communication skills
Customer service or sales experience considered an asset
Ability to work in a fast-paced environment
Willingness to learn, accept coaching, and grow professionally
OMVIC Certification, or willingness to obtain certification

At the Palladino Auto Group, we are committed to developing our team members and creating opportunities for long-term career growth within our organization.

🚨 Ready to start your career with one of Northern Ontario’s leading automotive groups?

Apply today:
🌐 Palladino Auto Group Careers

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.

Location: Sudbury, Ontario
Employment type: Full-time, permanent, in person (includes some evenings and Saturdays)
Vacancy: This posting is for an existing vacancy. 

About Palladino Honda

Palladino Honda is part of the Palladino Auto Group. We’re looking for a driven F&I professional to help deliver a transparent, positive finance experience from handshake to keys.

The Role

As F&I Manager, you’ll be the final step in our customers’ buying experience. You’ll arrange vehicle financing and leasing, present protection and aftermarket products, and complete deal documentation accurately and in compliance with Ontario and federal requirements. You’ll work closely with the sales team and management to keep deals moving and customers confident in their purchase.

What You’ll Do

• Review customer credit applications and submit them to lenders, including manufacturer finance and bank partners, to secure competitive financing and lease approvals
• Structure deals that meet customer needs and lender requirements
• Present and sell finance and insurance products, including extended warranties, GAP, and other protection products, in a transparent, consultative way
• Prepare and complete purchase, finance, and lease contracts and related registration documents accurately and on time
• Ensure compliance with the Motor Vehicle Dealers Act, 2002, the OMVIC Code of Ethics, the Consumer Protection Act, 2002 (including cost of borrowing disclosure), and applicable privacy legislation
• Maintain strong lender relationships and stay current on lender programs and guidelines
• Follow up on funding, contracts in transit, and outstanding documentation
• Meet monthly goals for product penetration, per-vehicle profit, and customer satisfaction
• Keep deal files organized and audit-ready

Qualifications

Required

• Valid OMVIC registration (or willingness to obtain before starting)
• Valid Ontario G driver’s licence and an acceptable driving abstract
• Strong working knowledge of automotive financing, leasing, and F&I products
• Understanding of dealership compliance requirements
• Excellent communication and presentation skills
• Attention to detail and the ability to work in a fast-paced, deadline-driven setting
• [Any licence required to sell insurance products, or willingness to obtain one]

Asset

• 2+ years of F&I experience in a franchised dealership
• Experience with dealer management and menu-selling software (e.g., CDK, Reynolds, Dealertrack, RouteOne)
• A track record of strong product penetration and customer satisfaction

What We Offer

• Competitive compensation with strong earning potential
• Health, dental, and vision benefits
• Group RRSP with company match
• Vacation and paid holidays
• Vehicle purchase and service discounts
• Ongoing training and growth within the Palladino Auto Group

Use of Artificial Intelligence

Palladino Honda does not use artificial intelligence to screen, assess, or select applicants for this position.

Accessibility and Equal Opportunity

Palladino Honda is committed to an inclusive, barrier-free recruitment process. Accommodations are available on request for applicants with disabilities at any stage of the hiring process. Please contact us at careers@palladinoautogroup.com or 705-929-2243 and we will work with you to meet your needs. We welcome applications from all qualified candidates, and employment decisions are made without discrimination on any ground protected by the Ontario Human Rights Code.

How to Apply

Send your résumé to careers@palladinoautogroup.com. Reference and background checks are conducted only with your consent and as permitted by law. We thank all applicants, but only those selected for an interview will be contacted.

Palladino Honda is hiring a Shop Attendant! 

Working for a Palladino Auto Group dealership, you will be supported, challenged, and inspired by your team. 

Benefits:

• Comprehensive Benefits Package for full time employees

• Professional Development and Training Opportunities

• Employee Purchase Program

• Employee & Family Assistance Program

• Employee Perks Program

Responsibilities:

•     Assisting with service shop functions as required

•     Maintaining the cleanliness of the shop and service areas

•     Locating and moving stored tires and rims to the service shop for required jobs

•     Organizing and securing storage units 

•     Delivering parts and other orders offsite

•     Cautiously driving company/customer vehicles

•     Delivering/picking-up vehicles for off site maintenance/repair

Qualifications:

•       Must be punctual and have a strong work ethic

•       Must have Valid Driver's License with a satisfactory abstract

We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What is it?

Administrative Assistants are the first point of contact for customers coming in to our business and serves visitors by greeting, welcoming, and directing them appropriately.  Experts in Customer Service, they are key in communicating to company personnel of visitor arrival. They manage the telecommunications system for the business. In addition, they control the flow of documents and are responsible for document filing and record keeping. 

What can I expect?

Administrative Assistants joining our team will be fully trained on all of the processes and software they will be using. They will learn about each department in the dealership, in order to understand how each work together to provide optimum customer service, working together for the success of the business and the flow of documentation. Administrative Assistants are often the first point of contact at the dealership, and will be responsible to manage sensitive client data.

What do I need?

The minimum schooling requirement -  Ontario Secondary School Diploma or Equivalent

Characteristics and skills which would contribute to success in this role are:

-         High energy, positive outlook and good interpersonal skills

-         Conflict resolution skills

-         Excellent written and verbal communication skills.

-         Proficiency in Microsoft applications including Word, Excel, and Outlook.

-         Consistent presentation in professional dress and manner.

Benefits and Compensation

-         Comprehensive Benefits Package for full time employees

-         Professional Development and Training Opportunities

-         Employee & Family Purchase Program

-         Employee Perks Program

-         Employee Discount on Parts and Services

-         Employee & Family Assistance Program

-         Corporate Discounted Membership with Good Life Fitness

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

What is it?

The Service Advisor is the first point of contact for customers coming into our Service department, and build lasting relationships with their customers, and advise them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work with our sales team, service appointment coordinator and experienced technicians to provide the outstanding service that our customers have come to expect.

What can I expect?

A new Service Advisor joining our team will be fully trained on all of the processes and software they will be using, including the overall aspects of the parts and service departments of the dealership. They begin with learning about each department in the dealership to understand how they all work together. In detail they are trained on the various parts and service-related tasks. Our teams work together and learn from the best. Service Advisors are responsible for executing service processes with diligence, customer service and safety in mind. They are required to provide each customer with a personalized service experience fostering excellent business relationships. This position provides customers with an experience that earns the right to their business.

The working hours for this position will be usually day shifts with occasional weekends or evening shifts.

What do I need?

The minimum schooling requirement is a High School Diploma or equivalent.

Experience in automotive customer service is required.

Some of the things that will make you successful in this position are:

•        Collaborative professional, promoting teamwork and cooperation within a team-oriented environment
•        Experience in Customer service
  
•           Excellent computer skills
•           Detail orientated
•           Outgoing, enthusiastic, and motivated 
•         Great communication and interpersonal skills and conflict resolution skills
•            Highly organized
•            Exceptional product knowledge

Compensation:

-          Competitive Salary and Incentive Bonus program

-          Comprehensive Benefits Package

-          Professional Development and Training Opportunities

-          Employee Purchase Program

-          Retirement Savings Plan

-          Employee & Family Assistance Program

-          Employee Perks Program

-          Corporate Discounted Membership with GoodLife Fitness

-          Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

Position Summary:

The Shuttle Driver is responsible for safely and responsibly transporting customers to and from the dealership for appointments and vehicle pick-ups. They represent the dealership as they travel throughout the city and communicate with a high volume of customers. The Shuttle Driver is a courteous and friendly individual who provides exceptional customer service to clients during transportation.

 Essential Duties and Responsibilities:

Transport customers to and from the dealership while their vehicles are being serviced or to pick up purchased vehicles.

Using good judgement and defensive driving while transporting customers

Being courteous and friendly to customers during shuttle ride

Representing the dealership in the community, while safely driving branded shuttle vehicle

Documenting trips and keeping a record of pick-ups/drop-offs

Notifying management if shuttle vehicle requires servicing

* other tasks as assigned by manager.

Essential Skills and Abilities:

Communication

Customer Service

Organized and detail oriented

Education and Experience:

Clean driving record and safe driving habits

Experience in a customer service or client-facing role is essential